Call us directly
For urgent technical questions or same-day support during a live rollout, calling is the fastest path. Our technical account managers answer directly — no IVR queue, no hold music.
Contact
Talk to a technical account manager — not a chatbot.
Describe your current tool stack and team size, and we will recommend a starting configuration within one business day.
What to expect when you reach out
Every enquiry sent to Wollongonghub is read by a technical account manager, not triaged by an automated scoring system. When you submit the contact form, please include the tools your team currently uses, your approximate team size, and the primary pain point you want to solve — the more specific you are, the more useful the first response will be. For straightforward plan questions, you will typically receive a reply within two business hours. For integration scoping or enterprise procurement enquiries, a technical account manager will schedule a 30-minute call within one business day. The Gold Coast office is staffed Monday to Friday, 8:30 am to 5:30 pm AEST. If you are based in a different time zone, note your preferred contact window in the message and we will accommodate it.
Send a message
Level 12, 50 Cavill Avenue, Surfers Paradise QLD 4217, Australia. Phone: +61 7 5601 4400. Email: hello@wollongonghub.online.
Office hours
| Monday | 08:30 – 17:30 |
|---|---|
| Tuesday | 08:30 – 17:30 |
| Wednesday | 08:30 – 17:30 |
| Thursday | 08:30 – 17:30 |
| Friday | 08:30 – 17:00 |
| Saturday | Closed |
| Sunday | Closed |
Three ways to connect with us
Choose the channel that suits your question best.
Email for detailed enquiries
If you have a complex integration scoping question or are comparing us against another platform, email gives you space to lay out the context properly. We respond to all emails within two business hours on paid plans.
Start a trial and explore yourself
The 14-day free trial gives full platform access — every integration, the analytics engine, and the dashboard builder. Many teams find that thirty minutes in the product answers their questions better than any sales call would.
No pressure — explore the platform before you commit.
Start a free 14-day trial with full access. No credit card required.
Begin your trial